Privacy Policy

Introduction

Welcome to https://therapy-for-children-dialectical-behavioral-therapy.denvermentalhealthcare.com (hereinafter referred to as “Therapy for Children Dialectical Behavioral Therapy,” “we,” or “us”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of personal data in compliance with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
Brazil’s Lei Geral de Proteção de Dados (LGPD)
California Consumer Privacy Act (CCPA/CPRA)
Colorado Privacy Act (CPA)
Utah Consumer Sales and Business Privacy Act (UCPA)
Connecticut Total Data Protection Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to, our website, mobile applications, online services, and products offered under the domain https://therapy-for-children-dialectical-behavioral-therapy.denvermentalhealthcare.com. Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform, as they have their own privacy policies that govern data collection and use.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

Use our applications and online services as a registered user.
Visit and interact with our websites linked to this policy.
Communicate with us via email, phone calls, text messages, or newsletters.

Personal Data Collection

We collect various categories of personal data (hereinafter referred to as “Personal Data” or “your information”) for the purpose of providing and improving our services, as well as for administrative and operational reasons. The types of Personal Data we gather include:

Account Information: Details related to your user account creation, such as username, password, and contact preferences.
Payment Information: Transaction details and billing information used for processing payments for our services.
Financial Information: Financial records and banking information, if you choose to make purchases or use financing options through us.
Purchase Information: Data related to your purchases, including products or services acquired from our platform.
Mobile Device Identifiers: Unique identifiers and device settings from mobile devices used to access our services.
Location Data: Geographic location data provided by your device when you interact with our location-based services.
Feedback: Your responses, ratings, and comments on surveys, feedback forms, or product reviews.
Social Media Information: Data obtained from social media platforms when you choose to connect your accounts for seamless access.
Product Information: Details about the products or services you interact with, including preferences and usage patterns.

We collect this information through direct user input, interactions with our digital platforms, and automated technologies, such as cookies and tracking pixels. Additionally, third parties may provide us with Personal Data based on their own privacy policies.

Cookies

We employ cookies and similar tracking technologies to enhance your experience on our platform and for analytical purposes. Cookies are small text files stored on your device that help us recognize you when you visit our websites or use our applications. They fall into three categories:

Strictly Necessary Cookies: These cookies are essential for the basic functionality of our website or application, enabling core features like account login and access to secure areas.
Preference Cookies: Used to remember your preferences, such as language settings, display preferences, and ad personalization.
Analytics Cookies: Enable us to collect data about how you interact with our platform, including metrics on page views, unique visitors, bounce rates, and more.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of non-essential cookies are set on their devices.

Retention and Deletion

We retain Personal Data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or for legitimate business interests. When we no longer require your data for these purposes, we will delete or anonymize it from our systems.

Security Measures

We take robust security measures to protect your Personal Data from unauthorized access, disclosure, alteration, or destruction. These include:

Implementing encryption protocols for secure data transmission and storage.
Engaging reputable third-party processing partners who adhere to strict security standards.
Regularly reviewing and updating our security practices to adapt to emerging threats.

Children’s Privacy

We do not intentionally collect Personal Data from children under the age of 18. If we learn that we have collected such data in violation of this policy, we will take steps to delete it without delay.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your Personal Data, including:

Access and rectification: The right to request access to the personal data we hold about you and to request corrections if it is inaccurate or incomplete.
Erasure (right to be forgotten): The right to request the deletion of your personal data in certain circumstances.
Restriction: The right to limit the processing of your personal data under specific conditions.
Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for specific purposes.
Non-discrimination: The right to be free from discrimination based on your exercise of privacy rights.
Filing appeals or complaints: You can file a complaint with us or relevant supervisory authorities if you believe your privacy rights have been violated.

To exercise these rights, please contact our Privacy Team using the details provided below. We will respond to your requests as quickly as possible and in accordance with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be prominently displayed on our website, and updated policy versions will be available upon request. We encourage you to review this page periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, requests, or concerns regarding privacy or data protection, please contact us:

Email: contact@therapy-for-children-dialectical-behavioral-therapy.denvermentalhealthcare.com
Postal Mail: [Provide Address]

We are dedicated to addressing your inquiries promptly and ensuring transparent communication throughout the process.